All sales are final. No returns or refunds or exchanges.

Please allow 7 Business days for processing and 4 business days for shipping. (Shipping arrival can vary based on where you live and postal service)

Eterna Beau is not responsible for lost or stolen or mishandled packages. (ex. Damaged, lost or opened packages) during delivery process. We are not responsible for delayed packages due to transit. Including holiday seasons. Shipping cost is non-refundable. ALL SALES ARE FINAL.

Yes depending on the custom laws of that country the package is being delivered to.

It is 100 percent unprocessed hair collected from one donor only which is why no bundle will ever look the same no hair pattern will ever look the same as well. This hair has never undergone ANY HEAT, STEAMING, OR ANY CHEMICAL PROCESSING. Which makes this the highest quality hair as it is 100 percent natural!

All prices are in USD.

If you need to contact us at any time please reach us at